Contact support
Questions, billing issues, content fixes, or just need a human? We read every message.
Response time: within 2 business days (Mon–Fri, US Eastern). For faster billing resolution, include your order ID or the email on your account.
What can we help with?
- Account & login help
Trouble signing in, resetting your password, or verifying your email.
- Billing & subscriptions
Refund requests, plan changes, invoices, or charges you don't recognize. Refunds are processed by Paddle within 30 days.
- Content corrections
Found a wrong answer, outdated form, or doctrinal error? Tell us where and we'll fix it.
- DMCA / IP notices
Include the work, the location of the alleged infringement, your contact info, and the required good-faith and accuracy statements.
- Press & partnerships
Media inquiries, interview requests, or collaboration ideas.
Mailing address
VanGuard AI LLC
North Carolina, USA
A note on what we can't do
Vanguarda is an independent study aid and is not affiliated with the U.S. Department of Defense or any service branch. We can't access your military records, update official paperwork, or answer questions about your chain of command. For anything official, talk to your S1, recruiter, or branch career counselor.