Privacy Notice

1. Who We Are

VanGuard AI LLC, a North Carolina limited liability company (trading as "VanGuard"), is the data controller for the personal data collected through our website and services. This Privacy Notice explains how we collect, use, store, and protect your personal information. You can reach us at support@vanguarda.life.

2. Personal Data We Collect

We collect the following categories of personal data:

• Identity data: name, email address, username
• Account data: login credentials, account settings, subscription details
• Usage data: feature interactions, session activity, fitness scores, and analytics you generate
• Support data: messages and communications you send to our support team
• Technical data: IP address, browser type, device identifiers, and cookies

3. How We Use Your Data

• Account creation & service provision: to register you and provide access to VanGuard features
• Service delivery: to process your fitness calculations, AI chat interactions, and profile data
• Security & fraud prevention: to protect your account and detect unauthorized access
• Product improvement: to analyze usage patterns and improve our services
• Customer support: to respond to your inquiries and resolve issues
• Marketing (with consent): to send you updates, offers, and newsletters if you opt in

4. Legal Basis for Processing

We process your personal data based on: (a) performance of our contract with you, (b) our legitimate interests in operating and improving the service, (c) your explicit consent where required, and (d) compliance with legal obligations.

5. Data Sharing

We share personal data with the following categories of recipients:

• Service providers: hosting, analytics, and customer support tooling providers who act as our subprocessors
• Merchant of Record: Paddle.com, which handles all payment processing, subscription management, tax compliance, and invoicing on our behalf
• Professional advisers: legal and accounting professionals when necessary
• Authorities: when required by applicable law or to protect our rights

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. When you delete your account or data is no longer needed, we will delete or anonymize it within a reasonable timeframe, unless longer retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (right to erasure)
• Request restriction of processing
• Request data portability
• Object to processing based on legitimate interests
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at support@vanguarda.life. We will respond within one month.

8. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security reviews.

9. Cookies

We use essential cookies to enable core site functionality and session management. We may use analytics cookies to understand how visitors interact with our site. You can manage cookie preferences through your browser settings.

10. International Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. Where required, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

12. Account Deletion

You can delete your account at any time from your profile settings. Account deletion is permanent and removes your profile, fitness scores, chat history, goals, tasks, counseling records, FITREPs, and all other personal data from our systems. If you have an active subscription, it will be cancelled automatically when your account is deleted. For assistance, contact support@vanguarda.life.

13. Changes to This Notice

We may update this Privacy Notice from time to time. We will notify you of significant changes by posting the updated notice on our site or by email.

14. Contact

VanGuard AI LLC · North Carolina, USA · support@vanguarda.life